Customer Service Training - How to Handle Customer Service Challenges

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5 minutes


There are many different reasons for customer service challenges, but the core solutions remain the same for all situations. This video will outline the six components to handling customer service challenges in a professional way. Whatever challenge may arise, your customers will feel like their experience was a positive one.

This material is to be used for educational purposes only. BASC Group, Inc. makes no claim to the accuracy and effectiveness of the material herein to your organization and shall not be held liable in whole, or in part for any of the information contained and/or communicated within. Consult with your supervisor for your organization`s official policy and procedures in relation to the information contained within this material.