Customer Service Training - Creating your own customer service manifesto
Good customer service is not something a company comes up with on the spot. By creating a company manifesto for customer service, you are planning and setting the tone for all your customer service interactions. By the end of the lesson, you will be able to draft your customer service manifesto which includes values, principles, and guidelines for behavior.
This material is to be used for educational purposes only. BASC Group, Inc. makes no claim to the accuracy and effectiveness of the material herein to your organization and shall not be held liable in whole, or in part for any of the information contained and/or communicated within. Consult with your supervisor for your organization`s official policy and procedures in relation to the information contained within this material.