Customer Service Training - The Mindset Of The Customer Service Expert

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5 minutes


The mindset of a customer service expert is important for businesses to provide the best customer service possible. This video will help you identify the specific characteristics of the best customer service representatives and how you want to implement them in your business. Discussed topics will include handling complaints, finding solutions and seeing all interaction through to the end.

This material is to be used for educational purposes only. BASC Group, Inc. makes no claim to the accuracy and effectiveness of the material herein to your organization and shall not be held liable in whole, or in part for any of the information contained and/or communicated within. Consult with your supervisor for your organization`s official policy and procedures in relation to the information contained within this material.