Customer Service Training - The Biggest Customer Service Mistakes And How To Avoid Them

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5 minutes


Too many companies only worry about customer service as damage control, when it should be thought of as a proactive way to build the business. At the end of this video, you will be able to identify some of the commonly made mistakes in customer service. Learn how to avoid those common mistakes and provide excellent customer service.

This material is to be used for educational purposes only. BASC Group, Inc. makes no claim to the accuracy and effectiveness of the material herein to your organization and shall not be held liable in whole, or in part for any of the information contained and/or communicated within. Consult with your supervisor for your organization`s official policy and procedures in relation to the information contained within this material.