Customer Service Training - Streamline Your Customer Service With An FAQ

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4 minutes


This video will provide you the knowledge to create an effective set of frequently asked questions that will help you save time and serve your customers quicker. It is proven that FAQs streamline your customer service department and if written well, they will save customers time and companies money.

This material is to be used for educational purposes only. BASC Group, Inc. makes no claim to the accuracy and effectiveness of the material herein to your organization and shall not be held liable in whole, or in part for any of the information contained and/or communicated within. Consult with your supervisor for your organization`s official policy and procedures in relation to the information contained within this material.