Security Starts At The Front Desk In The Hospitality Industry

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9 minutes


You can assist and protect guests by knowing and understanding your duties, following proper procedures, and serving as the eyes and ears of the hotel. In this film, your hospitality service team will learn some of the important security and safety roles they may be required to fill at your hotel such as, handling guest confidentiality and proper identification, identifying suspicious activity and Human Trafficking, key control, and emergency preparedness.

This material is to be used for educational purposes only. BASC Group, Inc. makes no claim to the accuracy and effectiveness of the material herein to your organization and shall not be held liable in whole, or in part for any of the information contained and/or communicated within. Consult with your supervisor for your organization`s official policy and procedures in relation to the information contained within this material.