Hotel Safety and Security

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12 minutes


Being more aware of your surroundings and knowing the techniques and procedures to ensure your safety and the safety of your guests is your responsibility as a member of hotel company. This hotel training course will educate your employees on how they play an important part in creating a safe and secure environment for guests. Knowing when to call security, reporting suspicious activity, maintaining confidentiality with room numbers and guest names, as well as reading body language and asking for proper identification are some of the topics covered in this video.